If a trading platform, broker or crypto investment left you out of pocket, LegalSafe specialists will study your case and walk you through the options that may apply. Every situation is different and outcomes vary.
No matter how the loss happened, our specialists examine the facts and set out the practical steps and avenues that may be open to you.
Trouble with an unregulated platform or a problematic broker? We assess the case, help you build a record and outline the avenues that may apply.
We show you how crypto transfers can be documented and escalated to exchanges and the appropriate authorities for review.
We walk you through the formal chargeback route for disputing card payments with your bank or card scheme.
We explain how a complaint can be raised with regulators such as the FCA, CySEC or ASIC where it is relevant to your case.
We help you assemble and organise the material that matters — transactions, communications and the parties involved.
Where suitable, we outline the legal routes that may exist and how they generally work. LegalSafe is not a law firm.
Four clear stages — designed to keep things moving while you stay informed from start to finish.
Tell us what happened using the secure form. A specialist reviews the details within 48 hours, free of charge.
We help you pull together statements, receipts and messages, then pinpoint the information that counts.
We lay out the routes that may apply — chargebacks, regulatory complaints and formal reporting channels.
You get a clear update at every stage. Outcomes always depend on the facts of the individual case.
LegalSafe Recovery Ltd is a Hong Kong-registered advisory firm. Our team brings together people with backgrounds in regulatory investigation, banking dispute resolution and blockchain analysis. We help those caught out by scams make sense of their position and the options that may be open.
We work with individuals in 40+ countries on disputes tied to brokers, trading platforms and crypto investments, assessing each matter on its own merits. Outcomes depend on the specific facts of each case.
The first case review is free. Should any fees apply later, they are explained and agreed with you in writing before any work begins.
Been stung once already? A lot of victims are approached a second time by bogus "recovery" outfits. Here is how to tell them apart.
Credible firms work mainly on a success-fee basis. A company insisting on full payment before any result is a warning sign.
No honest firm can promise your money back. Claims of "100% guaranteed" recovery are a textbook scam line.
Fraudsters manufacture urgency so you pay before you have had the chance to check them out properly.
Scam firms have no genuine address, no registration number and no team you can actually trace.
Requests for payment in crypto or untraceable wire transfers are used almost exclusively by fraudsters.
A company that refuses to put the terms into a formal written contract is hiding something.
Tell us what happened. A case specialist will look at your situation within 48 hours and give you a straight, honest assessment — at no cost.
Your information is encrypted and handled in confidence. We never share or sell your data.
The first case review is free. Any fees afterwards are explained and agreed with you in advance.
We provide guidance across jurisdictions and liaise with regulators in the EU, UK and Asia.
A specialist replies to every enquiry within 48 hours with a personal assessment.
Our specialists have reviewed a broad range of scam-related cases across many jurisdictions.
Thank you. A LegalSafe case specialist will review your details and contact you within 48 hours with an honest assessment and the next steps.